Privacy Policy

Effective Date: August 8, 2025

Welcome to HexaSpark Apparel. We are committed to protecting your personal data and your right to privacy. If you have any questions or concerns about our policy or our practices with regard to your personal information, please contact us at support@hexasparkparis.com.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the website, place an order, or contact us. This includes:

  • Personal Data: Name, email address, phone number, and shipping address.
  • Payment Data: Payment card details and billing information processed by our secure payment partners. We do not store your full payment details.
  • Usage Data: Information automatically collected when you visit our website, such as your IP address, browser type, device information, and pages you viewed.

2. How We Use Your Information

We use your information for legitimate business interests, including:

  • Order Processing: To fulfill and manage your orders, payments, and returns.
  • Customer Communication: To send you order confirmations, shipping updates, and respond to your inquiries.
  • Marketing: To send you promotional emails about our products, special offers, or events. You can opt out at any time.
  • Website Improvement: To understand how you use our website to improve its functionality and your user experience.

3. Sharing Your Information

We only share your information with your consent or as necessary to complete your transactions or provide our services. This includes sharing with:

  • Service Providers: Third-party vendors who perform services on our behalf, such as payment processors and shipping companies.
  • Legal Obligations: When required by law or a governmental authority.

4. Data Security

We have implemented appropriate technical and organizational security measures to protect the security of any personal information we process. While we strive to protect your data, no electronic transmission can be guaranteed to be 100% secure. You are responsible for keeping your password and user details confidential.

5. Your Rights

As a resident of the European Union, you have rights under the GDPR (General Data Protection Regulation). You have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request that we correct any inaccurate information.
  • Deletion: Ask us to delete your personal data.
  • Object: Object to our processing of your personal data.

To exercise any of these rights, please contact us using the details below.

6. Cookies

We use cookies and similar tracking technologies to access or store information. You can manage your cookie preferences through your browser settings.

7. Changes to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by a new "Effective Date" and will be effective as soon as it is accessible. We encourage you to review this policy frequently to stay informed about how we are protecting your information.

8. Contact Us

If you have questions or comments about this policy, you may contact us at:

HexaSpark Apparel
118 Crown Street
Darlinghurst NSW 2010, Australia

Email: support@aurinex-services.com.au
Phone: : +61 2 8311 6049